HUMAN RESOURCES CLERK

Job Specifications

Class Code:	BB5
Analyst:	JF, JES

Date Originated:	10/83
Date Revised:	8/91, 7/94, 11/95, 7/25

COUNTY OF SANTA CRUZ

DEFINITION

Under general supervision, independently process and audit a variety of complex human resources documents, maintain detailed control records, provide support to technical and professional staff in a wide variety of Human Resources activities, provide information on various human resources procedures and regulations, and perform other duties as required.

DISTINGUISHING CHARACTERISTICS

This class has responsibility for independently performing a variety of complex and difficult human resources  related clerical tasks and auditing a variety of complex Human Resources records. Successful performance of these tasks requires good judgment, attention to detail and confidentiality. This class is distinguished from the higher class of Human Resources Technician which performs technical and para-professional human resources tasks. This class is distinguished from the lower class of Office Assistant III which is more general in nature and does not require specific knowledge of the human resources field.

TYPICAL TASKS

Independently process and audit the most complicated types of human resources actions such as step placements, reinstatements, provisional appointments, overfills, alternate hiring, reemployment and certification; maintain a variety of detailed departmental or County wide control records; complete human resources action forms and inputs into automated record keeping system; resolve conflicts in computer listings or other sources of employee or applicant information; reconstruct information using a number of sources in order to correct or resolve problems; adjust service hours for probation and step increases; respond to a variety of inquiries from employees, departmental representatives, outside agencies and applicants regarding human resources policies, rules and procedures; conduct new employee orientations including fingerprinting and explanation of benefits and representation unit provisions; determine initial and ongoing eligibility for a variety of employee benefits programs; operate computer word processing and other software programs to prepare class specifications, reports, position allocation files and correspondence; compose routine memos regarding various human resources matters; may collect and review time cards for proper coding and mathematical accuracy and compute gross pay adjustments; act as technical support to the examination analyst or technician reviewing certain applications for requirements; operate computer and other office equipment to prepare ineligible and admission notices, score examinations, send notices of exam results, and prepare summary file reports, job bulletins, exam materials, memos and drafts as required; maintain control of central or decentralized agency certified eligibility lists; may perform lead duties; may administer performance exams which may be physically located where there are special working conditions; administer written examinations; place and control recruitment advertising; monitor and verify decentralized recruitment and exam functions including human resources action forms.

EMPLOYMENT STANDARDS

Knowledge of:

Thorough knowledge of:

• Manual record keeping and filing systems.
• Office procedures and practices.

Working knowledge of:

• Computerized record keeping systems.
• Correct English usage including grammar, spelling and vocabulary.

Ability to:

•  Independently perform difficult and complex clerical tasks requiring good judgment, attention to detail and confidentiality.
• Read, understand, interpret, apply and clearly explain a variety of human resources rules, practices, procedures and policies.
• Review, identify and correct errors in mathematical computation and improper entry or application of rules in a variety of documents.
• Schedule work priorities to meet frequent deadlines.
• Understand and interpret various computer reports.
• Establish and maintain effective working relationships with employees, applicants and others contacted through work.
• Solve a variety of problems.
• Audit and process a variety of human resources related paperwork such as payroll action forms, insurance forms, and applications.
• Prepare for and make oral presentations before groups.
• Compose basic correspondence.
• Use a computer or terminal to assemble, input, prepare, and print a variety of data, documents and reports.
• Operate standard office equipment.
• Type at a moderate rate of speed (may be required for some positions).
• Lift items weighing up to 55 pounds, such as a box of application forms, is required for some positions.
• Perform tasks requiring strength, such as pulling 80 pounds of supplies on a cart to an exam site, is required for some positions.
• Move across broken, uneven, unpaved, or hilly terrain.

Education and Experience:

Any combination of education and experience which would provide the required knowledge and abilities is qualifying unless otherwise specified. A typical way to obtain the knowledge and abilities would be:

Two years of increasingly responsible clerical experience performing a wide range of complex clerical activities including using computerized record keeping systems and significant public contact.

Special Requirements/Conditions:

License Requirement: 

Possession of a valid California class C driver license or the ability to provide suitable transportation which is approved by the appointing authority.

Special Working Conditions:

Some positions may include the possibility of occasional exposure to variable temperatures and weather conditions; high levels of noise; strong, unpleasant odors; and the possibility of experiencing burns, bodily injury, contact with toxic substances or chemical irritants.

Other Special Requirements: 

Availability to work a flexible schedule, including evenings, weekends, and on an emergency, as needed basis is required for some positions.

Bargaining Unit: 41                                             

Occupational Grouping: 01                               

EEOC Job Category: 06

Worker's Comp Code: 0053