Job Specifications

Class Code:




Date Originated:


Date Revised:

1/99, 7/04, 2/08 



Under general direction to plan, organize, direct, coordinate and evaluate the programs of a major service division of the Human Services Department; and to do other work as required.


Positions in this class are responsible for developing, administering and evaluating a service program area identified as a major division within the Human Services Department such as Employment Training Services, Eligibility Services, or Adult, Family and Children's Services.

This class is distinguished from the Assistant Human Services Department Director  in that the latter assists the Department Director with overseeing the overall coordinated services and functions of the  Department and assumes full responsibility in the absence of the Department Director .


Establishes and maintains goals, objectives, and plans for carrying out division functions consistent with overall Department  goals; coordinates and directs through subordinate managers and supervisors the work of staff engaged in providing a wide variety of casework services or an integrated program of Eligibility Services or Employment Training Services; works closely with management and supervisory staff of the division, Department , and other departments to coordinate and integrate services, resolve administrative problems and develop joint procedures; analyzes divisional work activities and programs, conducts or directs studies of systems and procedures, evaluates divisional policies, services and systems and formulates needed improvements; directs and participates in the formulation and preparation of the divisional budget; monitors divisional budget; may direct a decentralized fiscal component; represents the division in dealing with other departments, agencies, private businesses, and community groups and organizations; directs and evaluates the work of the subordinate management and/or supervisory staff; develops division programs, contracts, grant agreements and memoranda of understanding; reviews and evaluates services and develops corrective actions as necessary; appears before the Board of Supervisors to present plans, projects and policies; serves on County and State task forces, committees and commissions and provides staff support for selected groups; testifies at the State level concerning proposed legislation and programs; develops division position statements for presentation to governing bodies, agencies and departments; performs special assignments as directed; prepares reports and correspondence; attends and/or conducts meetings and conferences.



Thorough knowledge of:



Working knowledge of:

Some knowledge of:

Ability to:

Training and Experience: Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:

Three years of responsible administrative or management experience which would demonstrate application or possession of the required knowledge and abilities listed above.

A Master's Degree in Business or Public Administration, Social Services or Social Work, or closely related field, may be substituted for one year of the required experience.


Possession of a valid California Class C Driver's License or the employee must be able to provide suitable transportation which is approved by the appointing authority.

Benefit Status:  08

EEOC Job Category:  01

Occupational Grouping:  66

Workers Comp Code:  53