Business Analytics Manager — Human Services Department

Job Specifications
Class Code: AN6
Analyst:  CB 
Date Originated: 5/19
Date Revised:  


Under general direction, supervises and directs the Business Analytics unit of the Human Services Department which is responsible for designing and developing data reports, infrastructure and tools and analyzing information to improve and optimize business decisions and performance across the department; and performs related duties as required.


This single-position class is responsible for supervising and directing subordinate staff in the Human Services Business Analytics unit to acquire data and transform it into meaningful and useful business analysis. This class is distinguished from the higher-level Division Director — Human Services Department, in that the latter is responsible for developing, administering and evaluating a service program area within the Human Services Department. Technical supervision and programming responsibilities in this unit will be performed by Information Technology personnel.



Thorough knowledge of: Working knowledge of: Ability to:


Any combination of education and experience which would provide the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain the knowledge and abilities would be:

Equivalent to a Bachelor's Degree from an accredited college or university in Computer Science, Statistics, Data Management or closely related field.


The equivalent of four years of full-time progressively responsible professional experience monitoring, manipulating and drawing insight from data. At least two years of this experience should be in a supervisory capacity.

Master's Degree may be substituted for one year of non-supervisory experience.


Background Investigation: Some positions may require fingerprinting and/or background investigation.

Bargaining Unit: 11
EEOC Job Category: 02
Occupational Grouping: 85
Workers' Compensation Code: 0053