PARKING ATTENDANT

Job Specifications

Class Code:	BW4
Analyst:	OM/TC/MM/CB

Date Originated:	12/78
Dates Revised:	9/85, 11/85, 6/97, 1/08, 9/08, 11/17

COUNTY OF SANTA CRUZ

DEFINITION

Under general supervision, patrol designated County parking areas and enforce parking ordinances and policies; and perform other duties as required.

DISTINGUISHING CHARACTERISTICS

This position is responsible for the patrol of designated County parking areas and issuance of citations for parking violations.

TYPICAL TASKS

· Patrol designated County parking areas, enforce specified parking conditions, issue citations for vehicles in violation of ordinances, policies, or posted regulations,

· Answer questions from the public regarding parking restrictions;

· Direct drivers to move vehicles to avoid citations;

· Contact office for and investigate reported parking violations;

· Notify supervisor of possible abandoned vehicles;

· Report missing or damaged parking signs;

· Assist the public by providing general information and location of County offices; 

· Collect fees from permit kiosks;

· Provide training and lead direction over seasonal employees;

· Miscellaneous administrative activities.

EMPLOYMENT STANDARDS

Knowledge of:

Some knowledge of:

• Human motivation and behavior.

Ability to:

• Communicate effectively.
• Understand and follow oral and written directions.
• Learn and enforce County parking regulations.
• Stand and walk for long periods.
• Act in a courteous and effective manner in dealing with others contacted in the course of work.
• React calmly and efficiently in confrontational situations.
• Complete citations and other written matter clearly, accurately and legibly.
• Learn County departments and general functions.
• Learn to operate a computer terminal.
• Accurately handle cash.

Education and Experience: Any combination of education and experience, which would provide the required knowledge and abilities, is qualifying, unless otherwise specified. A typical way to obtain the knowledge and abilities would be:

One year of experience in a position involved in meeting and dealing with the public.

Special Requirements: Possession of a valid California Class C Driver License is required for some positions. Fingerprints will be performed for all incumbents in this classification. Some positions may be required to work a flexible schedule, including evenings, weekends, and holidays.

PREVIOUS CLASS TITLES: None

Bargaining Unit: 41
EEOC Job Category: 06
Occupational Grouping: 01
Workers' Comp Code: 0285