Information Services
Overview
Mission Statement
Partnering with departments, providing the best technology services and solutions to empower and strengthen our community, enhancing opportunities for all.
Department Overview
The Information Services Department (ISD) provides Information Technology services including application development, operations, and maintenance of all County enterprise information technology systems along with providing direct technical support of County departments. As County services to the community become more digital, and tools for County business increase in technical complexity, ISD is committed to supporting the vital infrastructure and related services that enable County departments to serve the constituents of Santa Cruz County.
Budget Summary
Department Budget Overview
Budget Summary of Changes
The ISD budget maintains its staffing level by deleting 1.0 full-time equivalent (FTE) Assistant Director position, and adding 1.0 FTE IT Systems Administrative Analyst IV and 1.0 FTE IT Business System Analyst to replace the 1.0 FTE IT Application Development/Support Supervisor transferred to the Human Services Department. It also includes scheduled and negotiated salary and benefit increases, and targeted investments in technology infrastructure services, including new equipment required at the South County Government Center.
The Radio Shop, operated by ISD, is a General Fund budget totaling $656,199 that requires no General Fund Contribution through charges for services and rents at radio tower sites. This vital service will continue to support County first responders and emergency personnel with stable radio communications and lay the groundwork for a Next Generation radio network that increases reliability, coverage and support.
Open the Services Overview or Operational Plan Objectives below for more details.
Department Operations and Performance
Budget Details
The charts below show department expenditures and revenues by division and service. Click on the pie charts to drill down for more detail. Complete detail can be found on the County's Transparency Portal.
Expenses by Service
Expenses and Revenues over time
Personnel Details
The chart below provides the department personnel detail by division, service, and classification.
Footnotes
Indicates change from FY 2022-23 Adjusted Funded Positions (including Board-approved mid-year changes as of April 1, 2023).